Attitude: Do You Have a Service-Driven Mind Set?
This week I had an ah-hah moment, although it had actually been incubating for a long time.
Although we are in a recession, there are business owners, contractors, and consultants I know who are crazy busy. Most of my clients are working, and they are crazy busy. If generally speaking, it is believed that there are few jobs and business is down, how can that be?
After considering the commonalities between the people I know who are busy, and those who are not, I was able to identify connections between apparent mind sets and observable results. The people I know who are truly service-driven, customer focused, attentive, responsive, willing to try something new and ready to solve problems, all seem to be busy. In contrast, the people I know (from personal experience) who are slow to respond, unwilling to think out of the box, unwilling to get uncomfortable and have a ‘what’s in it for me’ attitude, all seem to be idle.
Now, this is just my observation of the people I know or come in contact with, but perhaps something to consider if you are not getting the results you desire. Are you willing to change your mind set enough to see if you are able to produce different results?